Why leaders succeed or fail?
According to several studies around 75% of the reasons why leaders succeed or fail are Emotional Intelligence related. These reasons include things like leaders (and managers too) are perceived to be self centred, they don’t relate well to others, they don’t inspire or build talent, they are defensive or…
New year – personal change that is sustainable
It is that time of the year again when some people want to start new life and make new year’s promises to do it. 99% of the promises are filled with good intentions but also with a expectations that new year magically will bring the change. Like Albert Einstein (or…
Tribal Leadership session in Innsbruck 7.11.2012
What is tribal leadership? One very powerful tool for firstly understanding the current state of your business, secondly defining your goals and thirdly providing tools for achieving the goals is called tribal leadership. Tribal Leadership is based on focusing on your company culture. It claims that every group of people in…
The value of customer relationship is priceless
Run a business, not a company. Sales should focus on generating social capital, revenue, euros, pounds, dollars, yens or what ever currency. Stop considering sales as a department – a part of your organization. When sales are fine, everything else is also fine. When sales start declining traditional managers start…
Keeping your business ecosystem in balance
Ecosystems are functional units consisting of living things in a given area, non-living chemical and physical factors of their environment, linked together through nutrient cycle and energy flow. The ecosystem combines several elements that can’t live without one another. Each produces something the others need. Polar bear lives on the…
Apparent productivity in white-collar work
What is productivity? Wikipedia definition for productivity is: What does that mean in Blue-collar work? The productivity of manufacturing and other manual labor (Blue-collar) is pretty easy to measure and control. More input means more output. More hours labor in means more products or services out. Streamlining of the processes…
Change management: Dealing with the fears of people
Probably the most important thing, when managing the change at workplace, is to understand how your team perceives the change. What does the change really mean to the people as individuals. You should try to understand their fears, expectations and involve them to open discussion about the change you are…